guides · Neurodance Insights
Do failed AI video generations cost credits?
Understand the difference between a failed AI video job and a completed render you do not want, before comparing credit policies.
Published by Neurodance Research ·
Short answer
It depends on the vendor. Some vendors refund a system-failed job, some charge for it, and a completed render you simply dislike is usually treated differently from a job that never completed. Check the failed-generation policy before buying credits.
Practical steps
- Save the error code, timestamp and job ID before retrying. - Separate a failed job from a completed but unusable render in your tracking. - Read the current refund, retry and expiry terms for the exact plan and route you use.
Keep in mind
Do not assume that a vendor's web app, API and reseller route use the same refund policy.